Location: Gurgaon
Experience: 0 - 2 Years
Customer Service Associate
Job Description:
The CS Associate spends 90% of their time handling incoming and follow up calls. Between calls and during scheduled off-phone time, he or she will work on various administration projects. Projects that occur during off-phone time can include reviewing and processing event-driven transactions; forms processing; third party problem solving; reviewing documentation (for accuracy and completeness); data management; and continuous process improvement.
Requirements-
Bachelor's Degree required
Excellent communication skills
Flexible to work in 24X7 environment.
Basic computer knowledge (MS-Office)
Company Profile: Hewitt Associates (HewittAssociates - United States) provides leading organizations around the world with expert human resources consulting and outsourcing solutions to help them anticipate and solve their most complex benefits, talent, and related financial challenges. Hewitt consults with companies to design and implement a wide range of human resources, retirement, investment management, health management, compensation, and talent management strategies. As a leading outsourcing provider, Hewitt administers health care, retirement, payroll, and other HR programs to millions of employees, their families, and retirees. With a history of exceptional client service since 1940, Hewitt has offices in 33 countries and employs approximately 23,000 associates who are helping make the world a better place to work.
We invite you to walk-in for an interview with an updated copy of your profile at the following address:
Walk-In Date: Monday to Friday | 11am to 3 pm
Venue: Hewitt Associates ( India) Pvt. Ltd
Hewitt Tower (A), Sector -42, 5th Floor, DLF City,
Gurgaon-122002
Contact Person: Simran Kaur
Contact #: 91-124-4155001-02
Eligibility criteria:
- PG / UG / Diploma / holders
- Freshers and Experience (higher pay for candidates with any experience)
- 2008 & 2009 batch need not apply.
- Fluency in Malayalam
- Basic Computer Skills
No. of vacancies: 200
Location: Coimbatore
Age Limitation: Above 18 and less than 40 years
Benefits:
- White collar job, AC office at Coimbatore IT Park
- Customer service through phone and Computer.
- Candidates will get free training.
- No bond
- Free accommodation for 2 weeks.
Work system:
6 working days & any 1 day off
Rotational shifts on monthly basis
Working hours: 9 Hrs
Salary:
Starting salary Rs. 4000 (For freshers)
&
Starting salary Rs. 5000 (For Experienced)
Transportation Facility, Incentives, Special Allowance (Rs. 40 per day) etc will be available for some eligible candidates.
(Insurance, Gratuity and PF benefits)
1000 Rs. Extra per month will be given to outstation candidates as settling charges for first 3 months.
Company Profile: A leading global provider of business process management services in the Banking & Financial Services, Telecom & Media and Healthcare sectors. It was founded in 2001, Firstsource ranks third in Business Week's "Hot player" list of offshore outsourcing companies.
It has over 17,000 employees and 33 delivery centers across INDIA, UK, USA , ARGENTINA, PHILLIPINES
Venue : IPSR Solutions Ltd, IInd Floor, Vyapar Bhavan, Bank Road, Kozhikode.
Reporting time: Between 10 am to 12 pm

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